BSB40520 – Certificate IV in Leadership and Management
Are you ready to step up into Leader or Management role such as a Team Leader, Supervisor, Coordinator or Leading Hand?
The Certificate IV Leadership & Management is a nationally recognised qualification suitable for existing supervisors, team leaders and mid level managers. Organisations now demand an increasing focus on quality, customer service, best practice and world competitive performance. This training will provide you with the skills and knowledge required to work effectively in a managerial role.
Who should do this training?
This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.
They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
To enable students who have successfully completed the course to work in the following areas:
- Operations Manager
- Office Manager
- Program Leader
- Team Leader
- Leading Hand
- Sales Team Coordinator
Total number of units = 12
5 core units plus
7 elective units (these will be decided prior to commencement of training), of which:
- 4 elective units must be selected from Group A
- for the remaining 3 elective units:
- up to 3 units may be selected from Groups A and B
- if not listed, up to 2 units may be selected from a Certificate IV or above, from this or any other currently endorsed Training Package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
BSBLDR411 Demonstrate leadership in the workplace
BSBLDR413 Lead effective workplace relationships
BSBOPS402 Coordinate business operational plans
BSBXCM401 Apply communication strategies in the workplace
BSBXTW401 Lead and facilitate a team
BSBCMM412 Lead difficult conversations
BSBCRT411 Apply critical thinking to work practices
BSBCRT413 Collaborate in creative processes
BSBFIN401 Report on financial activity
BSBLDR412 Communicate effectively as a workplace leader
BSBLDR414 Lead team effectiveness
BSBLDR521 Lead the development of diverse workforces
BSBOPS403 Apply business risk management processes
BSBPEF402 Develop personal work priorities
BSBSTR401 Promote innovation in team environments
BSBSTR502 Facilitate continuous improvement
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWHS432X Contribute to organisational mental health response in the context of disruptive events
BSBXBD403 Analyse big data
BSBXBD404 Use big data for operational decision making
BSBCRT412 Articulate, present and debate ideas
BSBOPS401 Coordinate business resources
BSBOPS404 Implement customer service strategies
BSBOPS405 Organise business meetings
BSBOPS407X Support organisational response to disruption
BSBPEF401 Manage personal health and wellbeing
BSBPEF403 Lead personal development
BSBPEF502 Develop and use emotional intelligence
BSBPMG430 Undertake project work
BSBSUS411 Implement and monitor environmentally sustainable work practices
BSBSUS412 Develop and implement workplace sustainability plans
BSBWRT411 Write complex documents
BSBXCS406 Develop cyber security insider threat and risk response plans
BSBXCS407 Develop cyber hygiene best practice plan
BSBXCS408 Develop employee cyber security risk profiles
BSBXCS409 Plan and implement organisational cyber security insider threat prevention strategies
SIRXCEG004 Create a customer-centric culture
USI (Unique Student Identifier) Number; AQF level 4 criteria are required; Satisfactory completion of a LLN Assessment.
This nationally recognised qualification is suitable for existing supervisors, team leaders and mid level managers. Organisations now demand an increasing focus on quality, customer service, best practice and world competitive performance. This training will provide you with the skills and knowledge required to work effectively in a managerial role.
This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager.
At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.
Course Entry Requirements
- Completion of Year 10 OR
- Mature age entry applicable
- L: Reading and writing skills
- L: Oral communication skills
- N: Numeracy and Mathematics skills