BSB42015 – Certificate IV in Leadership & Management

BSB42015 Certificate IV Leadership & Management

Are you ready to step up into Leader or Management role such as a Team Leader, Supervisor, Coordinator or Leading Hand?

The Certificate IV Leadership & Management is a nationally recognised qualification suitable for existing supervisors, team leaders and mid level managers. Organisations now demand an increasing focus on quality, customer service, best practice and world competitive performance.  This training will provide you with the skills and knowledge required to work effectively in a managerial role.

Who should do this training?

This qualification reflects the role of individuals who take the first line of management in a wide range of industry contexts. People in these roles may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager.

At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.

Employment Opportunities

To enable students who have successfully completed the course to work in the following areas:

  • Operations Manager
  • Office Manager
  • Program Leader
  • Team Leader
  • Supervisor
  • Leading Hand
  • Sales Team Coordinator

Core Units

  • BSBLDR401 Communicate effectively as a workplace leader
  • BSBLDR402 Lead effective workplace relationships
  • BSBLDR403 Lead team effectiveness
  • BSBMGT402 Implement operational plan

Elective Units

  • BSBWOR404 Develop work priorities
  • BSBMGT401 Show leadership in the workplace
  • BSBINN301 – Promote Innovation in a team environment
  • BSBLED401 – Develop teams and individuals
  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • BSBRSK401 Identify risk and apply risk management processes
  • BSBREL402 – Build client relationships and business networks
  • BSBMGT403 Implement continuous improvement

Entry Requirements

USI (Unique Student Identifier) Number; AQF level 4 criteria are required; Satisfactory completion of a LLN Assessment.

This nationally recognised qualification is suitable for existing supervisors, team leaders and mid level managers. Organisations now demand an increasing focus on quality, customer service, best practice and world competitive performance. This training will provide you with the skills and knowledge required to work effectively in a managerial role.

This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have  existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager.

At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.

Course Entry Requirements

  • Completion of Year 10  OR
  • Mature age entry applicable
  • L: Reading and writing skills
  • L: Oral communication skills
  • N: Numeracy and Mathematics skills

Contact FBLearning for more information about our Diploma in Leadership & Management.

We are taking enrolments to commence any time, so you can work online at your own pace.

Core Units

  • Identify context for communication
  • Clarify message and engage communication
  • Take follow-up actions
  • Collect, analyse and communicate information and ideas
  • Develop trust and confidence as leader
  • Develop and maintain networks and relationships
  • Manage difficulties into positive outcomes
  • Plan to achieve team outcomes
  • Lead team to develop cohesion
  • Participate in and facilitate work team
  • Liaise with management
  • Implement operational plan
  • Implement resource acquisition
  • Monitor operational performance

Elective Units

  • Plan and complete own work schedule
  • Monitor own work performance
  • Coordinate professional development
  • WHS legislative and organisational requirements
  • consultation and communications to enable team members to participate in managing WHS risks and hazards
  • Implement and monitor organisational procedures for providing WHS training
  • Implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and controlling risks
  • Identify risks
  • Analyse and evaluate risks
  • Treat risks
  • Monitor and review effectiveness of risk treatment/s
  •  Implement continuous improvement systems and processes.
  • Monitor and review performance
  • Provide opportunities for further improvement
  • Model high standards of management performance and behaviour
  •  Enhance organisation s image
  • Make informed decisions
  • Identify individual compliance requirements
  • Identify and adapt to changes in compliance requirements
  • Identify and source information needs
  • Implement information systems
  • Collect, analyse and report information
  • Prepare for information system changes
  • Contribute to quality customer service standards
  • Implement customer service systems
  • Implement team customer service standards