BSB30115 – Certificate III in Business

Certificate III in Business (BSB30115)

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Career Pathways:

  • Administration
  • Reception
  • Marketing
  • Purchasing
  • & More

Qualification Rules

12 Total number of units:
1 Core units I 11 Elective units
Core Units:

BSBWHS307 Apply knowledge of WHS legislation in the workplace

Elective Units

BSBWHS302 – Apply knowledge of WHS legislation in the workplace

BSBCUS301- Deliver and monitor a service to customers

BSBDIV301- Work effectively with diversity

BSBADM311- Maintain business resources

BSBINM301- Organise workplace information

BSBINN301- Promote innovation in a team environment

BSBCMM301- Process customer complaints

BSBITU306- Design and produce business documents

BSBITU312- Create electronic presentations

BSBITU304- Produce spreadsheets

BSBPRO301- Recommend products and services

BSBPUR301- Purchase goods and services

TBA

Contact FBLearning for more information about our Certificate III in Business.

We are taking enrolments to commence any time, so you can work online at your own pace.

Core Units

  • Determine the legal framework for WHS in the workplace
  • Contribute to activity that reflects WHS legislative requirements
  • Keep up-to-date with legislation and relevant publications

Elective Units

  • Identify customer needs
  • Deliver a service to customers
  • Monitor and report on service delivery
  • Collect and assess information
  • Organise information
  • Review information needs
  • Create opportunities to maximise innovation within the team
  • Organise and agree on effective ways of working
  • Support and guide colleagues
  • Reflect on how the team is working
  • Respond to complaints
  • Refer complaints
  • Exercise judgement to resolve customer service issues
  • identify appropriate technology for production requirements
  • describe functions and features of contemporary computer applications
  • outline organisational policies, plans and procedures
  • list organisational requirements for document design e.g. style guide.